From Manual to Automated
Since summer 2021, Gabriel, store owner at ICA Nära Hulta, has transformed how he runs his store. It started with 1-2 bookings per week via social media, but today it's a crucial part of his business. The big change came in fall 2022 when he started using a booking bot. In September 2024, he switched to Commentsell, making processes both faster and simpler.
"With Commentsell, I save 40 hours per week compared to doing everything manually," says Gabriel. "Compared to another bot, I also save an additional 10 hours."
This time savings has given him the opportunity to focus on other important tasks, like planning campaigns and improving customer experience.
Why Gabriel Chose Commentsell
Gabriel chose Commentsell because the platform makes it smooth to handle bookings. The AI feature can even understand customer comments, even if they contain typos.
"I first thought Commentsell was just a booking bot," says Gabriel, "but it's so much more."
One of the biggest advantages is the close collaboration with Commentsell. Gabriel can easily suggest ideas, which are then quickly implemented. Besides bookings, he uses the platform to send notifications about discounts and campaigns.
Impressive Numbers and Increased Sales
- Bookings: 15% of the store's annual revenue — over $800,000
- Additional purchases: 7 out of 10 customers buy more items than just what they booked
- Weekly: Approximately 3,300 items sold via bookable deals
Gabriel and his team spend about 60 hours per month planning and managing bookings — an investment that delivers great results.
Looking Ahead
"The most important thing is to be where the customers are and offer what they want," says Gabriel. He's confident that bookable deals have potential to continue growing.
Simple and Smooth — Like a Well-Oiled Machine
Using Commentsell is like having a well-oiled machine in the store. Instead of manually handling each booking, the platform takes care of most of it — all you need to do is enter the right information and follow the results.
Want to save time and increase sales? Try Commentsell today and take the first step toward an easier and more profitable everyday!